FAQ

I would prefer not to use the online registration system. Are there other ways to register?
You may call (907) 683-6432 or email us to begin the registration process. You may opt to pay with cash or check, but your registration will not be confirmed until after full payment has been received. You may also register in person at our office in Denali National Park and Preserve at the Murie Science and Learning Center (mile 1 of the Park Road).

How do I add my name to a waiting list?
If a course is full, you may add your name(s) to a waiting list by calling (907) 683-6432 or by emailing us. The waiting list is compiled on a first-come, first-served basis. If space becomes available, you will be contacted directly by Alaska Geographic staff. If you choose to register at that time, our staff will assist you with the registration process.

What happens if I am unable to attend a course for which I am registered? What happens if Alaska Geographic cancels a course?
Cancellations that occur 60 days in advance of the course start date will be refunded the course fees, less a processing fee of $25 per space. For cancellations within 60 days of the course start date, the entire fee will be retained unless we can fill your space. If we have to cancel a course, your entire fee will be refunded. Contact our staff to process a cancellation.

How will my refund be processed?
Full or partial refunds will be credited to the credit card used during the original transaction, if the original transaction occured less than 100 days prior. Checks will be mailed for all other refunds. Refunds may also be applied to course substitutions within the same summer season. Please contact our staff to process a substitution or refund. All membership registrations fees are non-refundable and non-transferable.

Why do some courses offer a member discount and other courses do not?
Some of our courses are supported by generous grants from our partners. The cost to participants has already been greatly discounted, and therefore we are unable to offer an additional discount.